Privacy Policy

This Privacy Policy describes the terms under which we collect, use, share, and protect the personal data of users of the website https://olxclaim.ai/ (the "Website"). We comply with GDPR (EU 2016/679) and Portuguese Law No. 58/2019.

1. Data Controller

OLX Global B.V., Gustav Mahlerplein 5, Symphony Offices, 1082 MS Amsterdam, Netherlands, is the main controller. Local controller: OLX Portugal, S.A., Praça Duque de Saldanha, nº 1, piso 6, 1050-094 Lisbon, Portugal.

2. Personal Data We Collect

• Identification & Contact Data: Full name, email, phone, company, social media handles (if voluntarily provided).
• Communication Data: Messages sent through the contact form or registration forms.

3. How We Collect Your Data

Directly through the registration form and contact form submitted by users on this Website.

4. Purposes and Legal Basis

5. Sharing of Personal Data

• Service Providers: Website maintenance, hosting, email communications, and event infrastructure.
• Authorities: As legally required under applicable regulations.

6. International Data Transfers

Transfers outside the European Economic Area (EEA) use adequate protection jurisdictions, EU Standard Contractual Clauses (SCCs), or other lawful transfer mechanisms under GDPR.

7. Data Retention

• Contact form: Until follow-up is concluded, or up to 2 years if no further contractual relationship arises.
• Event communications: Retained until consent is withdrawn or legitimate interest expires.

8. Data Security

We implement robust encryption and security measures, access controls, internal information security policies, staff training, and periodic security reviews to safeguard your information against unauthorized access, loss, or alteration.

9. Your Rights

You have the right to request access, rectification, erasure, restriction of processing, objection, and data portability by contacting our Data Protection Officer at dpo@olx.com. You also have the right to submit complaints to the relevant supervisory authority.

10. Links to Third-Party Websites

Our Website may contain links to external third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing personal information.

11. Changes to this Privacy Policy

Any updates to this Privacy Policy will be published directly on the Website along with the revised effective date.